To cancel reservation please contact provider direct.
Making reservation, please pay attention to the rental property provider’s conditions, which applies.
Cancellation by guest: If guest wants to cancel the booking, guest should contact the host to discuss the host’s cancellation policy. Agency is not refunding deposit in this case and agency is not listing deposit to the host.
Cancellation by host: If host wants to cancel the booking due to his own reason or force majeure cases (like flood/ fire/ earthquake/ emergency repairs in the apartment etc.) the host should refund deposit to the guest by himself or should suggest other accommodation. Also if the guest refuses suggested accommodation the host should return the deposit.
Agency could refund the deposit or list for other booking on www.110apartments.com in very exceptional cases. The cases are considered as exceptional by the administrators of www.110apartments.com.